Customer Service

How can I know whether my order is in production or not? Where to check the order status?

Lynxlabel.studio provides status tracking service for each online order starting from order purchase. We will send you an update reminder on each status change as well , including your label is in production or being shipped.

How long should I expect to received the my labels?

We cannot grantee the receiving timeline since the shipping and delivery SLA is out of our control. However, we have producing timelines for different products for your reference. and we will ship your order within a day after the bulk production.

Production Time: (Under 10000pcs)

Products	Standard	Rush
Woven Labels	8 – 12 business days + shipping time	4 – 8 business days + shipping time
Cotton Labels	8 – 12 business days + shipping time	4 – 8 business days + shipping time
Woven Patches	15 business days + shipping time	7 – 10 business days + shipping time
Rubber Patches	15 business days + shipping time	7 – 10 business days + shipping time
Leather Patches	15 business days + shipping time	7 – 10 business days + shipping time
Keychains	12 – 15 business days + shipping time	7 – 10 business days + shipping time
Quality Hang-tags	12 – 15 business days + shipping time	10 business days + shipping time

 

How to find my previous order？

Visit our website, and click on the “Account” icon on the top right, and login with the same email address previously used and the 6-digit code sent you, all your history orders will be present there. Here is the entry point: https://account.lynxlabel.studio/orders

Products Information

Do you have organic/cotton labels?

Yes, we do have organic cotton labels for your choice, different with the normal printing labels which made by Vinyl derived from PVC (polyvinyl chloride),with significant environmental concerns. Our 100% cotton label as a natural fiber derived from the cotton plant, making it biodegradable ,and more environmentally friendly option compared to many synthetic fibers. And also, it does not accumulate static electricity and is generally hypoallergenic, making it suitable for people with sensitive skin or allergies.

Are your products eco-friendly?

Our manufacturer has over 10 years of experience on labels and accessories，thus our products are produced according to STANDARD 100 by OEKO-TEX®, this is one of the world’s best-known labels for textiles tested for harmful substances. It stands for customer confidence and high product safety.

Our product materials are sustainable as well with recycled polyethylene terephthalate (PET) or paper, and Eco-friendly yarns.

What is Pantone Color Code? Why do we have to use it?

The Pantone Matching System is a proprietary color space developed by Pantone Inc., helped to standardize colors on textile industry universally. Pantone allows you to maintain color consistency across different materials and processes. This is crucial when you need to reproduce a specific color for branding, packaging, or fashion. Thus, it can make sure your label design can be perfectly bring out when produce.

www.lynxlabel.studio providing more than 60 Pantone Colors for choices during the online design, and we are also able to identify the Pantone colors codes automatically if you upload a pre-made design, which made it much more easier for you to self-check the color accuracy.

What’s more, if you already have the Pantone color codes for your label design, please share them in the “notes” before checkout.

With the unique Pantone color codes, we will chooses the best matching yarn colors for your design and produce your labels.

How should I choose the application iron-on or sew-on?

You can visit our blog to learn more. https://lynxlabel.studio/blogs/blog/sew-on-vs-iron-on-choosing-and-understanding-fabric-labels

How to iron on a label or patch?

Step 1. Remove the backside foil on the label or patch

Step 2. Get your iron ready in the hottest setting and NO STEAM!

Step 3. Place the label on your products in the desired position. For certain materials such as leather or stretch fabrics, Iron On labels may not be suitable.

Step 4. Cover the label with a thin dry cloth to protect it from direct touch the iron facing

Step 5. FIRMLY press the highly heated iron on the thin dry cloth and hold on for 15 seconds. Please be careful when using the heated iron.

Step 6. Remove the iron and wait for mins to let it cool down, and check if it’s being firmly applied on your products by trying to manually peel it with fingers. and repeat the Step 5 if you want it to be more solid.

How many color codes are supported on a woven label?

As we are Lynx High-Density Woven Labels, with more professional machinery and equipment, we can incorporate up to 12 colors at once, due to the tighter weave and ability to handle intricate designs. However, the more common seen standard woven labels over the markets, they can only support maximum 6-8 colors.

Do you support multi-colors on cotton labels ?

Yes, since we are using Screen Printing. It's suitable for multi-color designs and allows for vibrant colors and precise patterns. Also, it makes your cotton labels generally more durable.

What are sparkling yarns?

Sparkling yarns, also known as "glitter yarns" or "metallic yarns", are types of yarns that incorporate shiny or reflective elements to create a glittery or sparkling effect. it adds visual interest, glamour, and a sense of luxury. Lynx supports gold and silver yarns choices for any of the our woven products.

What’s the difference of the High-density woven label?

High-density woven labels are a specific type of woven label known for their tight weave, resulting in a higher thread count and finer detail. The "density" refers to the number of threads per inch (TPI), with higher thread counts indicating a more densely woven fabric.

Standard Woven Labels, can only support up to 6-8 colors. however, as Lynx High-Density Woven Labels, we can incorporate 12 colors, due to the tighter weave and ability to handle intricate designs.

Lynxlabel.studio’s woven labels are all apply for the High-density by default, compared with standard woven labels, we are providing you the best quality with nicer offer.

Characteristics of High-Density Woven Labels

• Fine Detail: The tight weave allows for more intricate designs, sharp text, and detailed logos. This level of detail is ideal for branding and product identification.
• Smooth Texture: High-density woven labels generally have a smoother texture, giving them a polished and premium feel. This makes them suitable for high-end products and luxury items.
• Durability: Due to their tight weave, these labels are more durable and less prone to fraying or damage. They can withstand repeated washing and wear.
• Color Vibrancy: High-density weaving allows for vibrant colors and precise shading, which is ideal for labels with complex designs or multiple colors.
• Versatility: These labels can be used in a variety of applications, including clothing, bags, shoes, hats, and more.

Why Use High-Density Woven Labels but Standard ?

• Branding: The high level of detail and smooth finish make these labels ideal for conveying a premium brand image.
• Durability: Their durability makes them suitable for products that undergo frequent washing or heavy use.
• Visual Appeal: The intricate designs and vibrant colors can enhance the visual appeal of a product, making it stand out to customers. We support maximum 12 different yarns woven at once!

In summary, Lynx high-density woven labels offer you a high-quality, durable, and detailed labeling option, ideal for premium branding and products that require a refined appearance. We are more intricate and durable compared to standard woven labels as a popular choice in fashion and luxury goods.

Ordering and Shipping

Am I required to have an email address?

Yes, a valid email address is required for order confirmation and all other order communication.

What are my payment options?

We accept Visa, MasterCard, American Express, Discover, Google Pay and PayPal. Since our products are custom and made from scratch, our company policy is to have payment in full prior to production, therefore payment upon delivery is not an option.

What is the sales scope?

Our products are available for global shipping. If you are located outside of North America and are interested in our eco-friendly labels, patches, and tags, please feel free to contact us. You can reach us anytime by phone at +1 (778) 886-2739 or via email at support@lynxlabel.studio.